Deal Flow Benchmark

What happens when a sales engineer does not believe in a deal?

Fewer than five percent of sales engineers keep working a deal they do not believe in and say nothing. Of those who raise it formally, sixty one percent see nothing change.

Source: the Deal Flow Benchmark, an ongoing study by Dmitri Lee, Presales Navigation System. Findings current as of October 2026. Answered anonymously, live, never attributed to an individual. The full field will be published when the study completes. Questions: what you do when you do not believe a deal is real, and who you tell first.
92%
raise the doubt in some form
61%
of formal warnings change nothing
89%
go to the account executive and nowhere else

The silent engineer is mostly a myth

The explanation a sales leader reaches for first is that engineers see problems and keep them to themselves. The data does not support it. Fewer than five percent said they keep working a deal they do not believe in and say nothing. Ninety two percent raised it in some form.

What happens next is the actual problem. Of those who raised it formally, sixty one percent watched nothing change. A further thirty nine percent mentioned it informally, in a corridor or a message, which leaves no record in any system and no obligation on anyone.

One lane, ending at the person who cannot hear it neutrally

Eighty nine percent take the doubt to the account executive and nowhere else. A handful go to a presales leader or to a sales leader above the account executive. Not one goes to a peer.

That is textbook behaviour and it is what most leaders would coach. It is also a single lane road that terminates at the one person who cannot assess the claim neutrally, because the deal is their number and their quarter. There is no second route and no appeal.

A warning with no standard behind it is an opinion

An engineer who says a deal is not real is making a claim with nothing behind it except judgement. There is no agreed test the deal has to pass, so the conversation becomes one person's read against another's, and the person who owns the forecast wins it by default.

Teams that fix this do not fix it by asking engineers to speak up more. They already speak up. They fix it by giving the warning somewhere to land and a standard it can be measured against.

Run it with your own team

The benchmark is free and it stays free. Six questions, fifteen minutes, answered anonymously inside a meeting your team already has. You get a written read on your own numbers and where they sit against the field. There is nothing to install and nothing to buy.

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